F.A.Q

1.Q: How much is shipping?

A:All orders shipping is free! We offer free shipping on every orders!

2.Q:I made a mistake on my order,how do I change it?

A:Please email us so we can adjust your order.You cans email to our Customer Service,too.

3.Q:How long do the products take to arrive?

A:The packages will be takes about 7-10 business days after payment is received to arrive at your door.

4.Q:How do I order?

A:Add the items to your shopping cart by clicking "Add to Cart", and then proceed to "Check out" with those items in your shopping cart to complete your order.

5.Q:Is your store a retail store?

A:No retail locations.We are currently only an online store in China.

6.Q:How can I contact you about a problem?

A:You can contact us by email,you can contact us not only if you have a problem but for any query and information you might need. We are happy to help you!

7.Q:How can I get right sizes ?

A:You should choose the right shoes size when you purchase and we will shipping the right size base on your order table.

8.Q:Can I wholesale Nike Dunk SB shoes for cheap?

A:We are currently accept wholesale or bulk order.You will get the low price if you place an wholesale order.All price condition under negotiation.

9.Q:Refund,Exchange and Cancellation ?

A:All sales are final. No returns or exchanges except for incorrect items or sizes sent.Customers is responsible for all shipping charges involved on returning items for size exchange.

10.Q:Can I track the delivery process?

A:Yes,You will receive an email with the tracking number from us when their order is processed and shipped.And 24 hours later,the tracking number that you have received will be trackable on Express Mail Service Official site: http://www.ems.com.cn/english-main.jsp will find the possibility to look-up an order, so that you can see exactly its current status.